Terms & Conditions
Welcome to HappieGut Kefir. By placing an order on our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. Product Information
HappieGut is a probiotic drink designed to support digestive well-being. All product descriptions, images, and prices are provided to the best of our knowledge. However, we reserve the right to make changes without prior notice.
2. Online Orders
- All purchases made through https://happiegut.com/ are subject to product availability and our acceptance.
- You agree to provide current, complete, and accurate purchase and account information.
- Once an order is placed, you will receive an order confirmation email. Please note that this does not guarantee acceptance — orders may be canceled due to reasons such as product unavailability, invalid payment, or delivery issues.
3. Pricing & Payment
- All prices are listed in INR and are inclusive of applicable taxes unless otherwise stated.
- We accept payments through secure payment gateways, including UPI, credit/debit cards, net banking, and other available methods.
- In case of payment failure, the order will not be processed.
4. Shipping & Delivery
- Orders are typically shipped within 1–3 business days.
- Delivery timelines may vary depending on your location and external factors such as weather conditions or strikes.
- You will receive a tracking link once your order has been dispatched.
5. Returns & Refunds
- As HappieGut is a perishable product, we do not accept returns once the product is delivered.
- If the product you receive is damaged, leaking, or incorrect, please contact us within 24 hours of delivery with photographic evidence.
- Approved refunds will be processed within 7–10 business days.
6. Cancellations
- Orders may be canceled within 1 hour of placement, provided they have not yet been shipped.
- To cancel an order, please contact our support team at support@happiegut.in.
7. Use of Website
You agree not to misuse the HappieGut website or attempt unauthorized access. Any such activity may result in order cancellation and legal action.